Carpet Cleaning with Excellent Customer Service

By |February 19th, 2024|Categories: Water Damage|

When it comes to customer service at Bailtek, we understand it.  We provide top notch cleaning and restoration services with the art of personal customer service.  Time is valuable and we prefer to spend it talking to you rather than you being on hold and pressing 1 for English, 2 for Customer Support and 3 to talk with a representative.  When you call Bailtek, you get a Bailtek employee, not a call center.

Carpet Spots and Stains

By |February 13th, 2020|Categories: Carpet Cleaning|Tags: , |

Carpet Spots and Stains

Nothing in your home says you have let your floors go like spots.  They inevitably appear in the most high profile of places, like your living room.  Which is where your guests gravitate to.   As a homeowner, your proficiency in spotting is essential when you have kids and pets.

According to Jason Bailey, President of Bailtek Carpet Cleaning, “One of the first things you will need is an understanding of what constitutes a spot versus a stain. While we may use the words spot and stain interchangeably, there is an important difference between the two.”  A spot is defined as the result of a material adding substance or texture to a fabric or surface.  While a stain is the result of a material adding color without texture to a fabric or surface.

Carpets spots and stains

What do you do when wine spills on carpet?

Understanding the difference between a spot and a stain

This is significant because it may be easy to remove a spot from a carpet fiber.  However, stains become part of the structure of the filament due to color absortion. To further complicate stain removal, the dyes found in most common spots and spills are acid dyes.  These are the same type of dyes used to color many commercial carpets. Therefore, spotting agents designed to remove color must be used with care and patience to prevent color loss.

One of the most common mistakes when attempting to clean a spot or stain is not identifying what type of problem it is.  Or not using the correct cleaning agent for treatment.  There are multiple ways to identify a spot or a stain. One way is by appearance. If the appearance is shiny, it could be oil based.  Whereas, if the appearance is dull and crusty, it could be sugar based. Another way to identify the type of mess you have on your hands is to feel the spot or stain while wearing gloves. If you can’t feel any difference in texture compared to the rest of the carpet, there’s a high possibility it’s a material that added color, making it a stain. If it has a texture to it that you can feel, then most likely you are dealing with a spot.

The most common problems for carpet

A common problem is spots that reappear within 24-48 hours  Which is also known as “wicking.” Wicking is the result of soil migrating from within the pile of the carpet through capillary action. Generally, we only remove the spot on the surface of the carpet that we can see.  This means there is more to our problem than typically meets the eye.

Consider a spot on the carpet the size of a baseball that you physically see with your eyes. If we were to pull the carpet up and look at the backing, the spot could be the size of a bowling ball. This is caused by the spill spreading out when it hits the backing of the carpet.  Therefore, creating a much larger spot than we usually see on the surface.

The best way to avoid spots appearing through wicking is to blot or extract the carpet.  Keep it as dry as possible during the spot cleaning process.  Then use air movement to finish the drying. The faster you dry the carpet, the less chance you have of spots wicking back to the surface.  Here are more ways to remove spots on carpet, see Good Housekeeping.

The most effective method for rinsing and removing residue from a spot is through extraction.  Since you’re able to clean the spotted area more thoroughly. Extraction will also reduce the wicking effect.  Because you can recover water, detergent, and soil more effectively. Bailtek’s Truck Mounted Steam Extraction Machines allow for our carpet cleaning professionals to get effective and efficient results cleaning carpet in your home.

Call Bailtek Carpet Cleaning and Water Damage today for more information 269-484-1011.

Flood Damage: Stop Water Flow

By |June 13th, 2018|Categories: Water Damage|Tags: |

Residual Moisture

In a previous post, we looked at how to combat flood damage in your basement.   To stop water flow may not be possible until the source of water is eliminated or the actual cause of the leak can be determined and corrected. However, there are simple and/or effective fixes that can be implemented right away.  To temporarily slow or stop the flow of water entering into the occupied space, select one or a combination of the following fixes:

  • Shut-off valves (multiple locations)
  • Create barriers with plastic, duct tape and portable dams
  • Make a physical plug with spray urethane foam
  • Use catch basins and buckets

Remember, the source of the water coming in is not the only concern that will leave you tearing your hair out.  Identify and, to any extent possible, eliminate sources of dampness, high humidity and moisture to prevent mold growth. Wet or damp areas affected by flood damage and wet, non-moldy materials need cleaned.  They also need dried as soon as possible, preferably within 24 hours of discovery.

Furthermore, evaluate all flood damage areas immediately adjacent to a water-impacted area of the room with flood damage in the home or building. This should include wall spaces and areas located directly above, below and adjacent to the water-impacted area.  For example: above ceiling tiles of rooms and spaces located on floors below the leak or the flood damage. Failure to adequately dry these areas can provide areas for future mold growth.  Use moisture meters to to determine moisture content.

Need professional advice, visit Bailtek Carpet Cleaning and Water Damage.


Flooded Basement Clean Up Battle Creek Kalamazoo

By |June 13th, 2018|Categories: Water Damage|Tags: |

What Should You Do if Your Basement Flooded?

A flooded basement is never planned and usually not much fun to have happen.  Overwhelming is what a flooded basement or other flooded area can be.  So, start with figuring out where the water is coming from . Depending on the cause and size of the leak, large quantities of water may be present that make detection of the actual leak difficult. Conversely, slow leaks may also create the same challenge in identifying the actual origination point of the leak.  To evaluate wet areas, a surface penetrating moisture meter such as the Delmhorst, a surface moisture meter, or an infrared (IR) thermographic camera can be used.  The tools evaluate the moisture in the building walls, floors and structural components affected by a water leak.

If you think the cause is rainwater, check your gutters for leaves and debris. Also, check to make sure your downspouts are in place and lead water away from your house.  Another common cause of flooding is sump pump failure.    Check your sump pump, see if it is pumping water like it should.   If it is not working, it may be time for a new one or a larger pump if it simply cannot keep up with the water coming in.

However, if it is has not been raining, perhaps a broken pipe is causing the flooding, shut off the water at the source.  To determine where the pipe is broke, look around your utility room and around the walls and ceiling to determine the cause.  Often times in Michigan, over the winter the water spigot freezes and leads to a burst pipe.  So, when you are out watering your lawn, your basement is flooding.  Remove the water and start drying out the area to prevent mold growth.

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